![]() ![]() If you cannot return the item through the store you purchased it from, contact us.Įmail: Detailed photos of the damaged toy and any information that will help us to understand what has happened. US (DOMESTIC WARRANTY CLAIM)Ĭontact the store you purchased the toy from to find out what their return policy is first. Right, Bronco X and Ranger X have a one-year replacement warranty against manufacturing defects. Toys that have been altered are not eligible for warranty replacements.Ĭolossus, Holster, Ride ON, Mr. If the retailer is not listed here, we cannot guarantee that they are carrying new and genuine Vixen Creations products and are therefore unable to honor the warranty. Please refer to the authorized retailer list on this website. Only toys sold by authorized retailers are eligible for the warranty. It does NOT cover cosmetic deterioration caused by wear and tear or damage caused by accident, misuse, or neglect. Our warranty covers manufacturing defects that affect the function of the toy only. Refer to our care page for everything you need to know about properly caring for our toys. As long as you properly care for your toy, it can last a lifetime. All of our toys are made by hand with attention to detail. ![]() Vixen Creations places a great deal of importance on value and quality. Shipping charges will not be refunded for unclaimed, refused, or undeliverable orders returned via the shipping carrier. Our no return policy ensures customers can trust that no one else has ever touched or used a toy purchased directly from us. Please contact us prior to ordering for assistance selecting the perfect toy for your needs.ĭue to the intimate nature of these products, we do not accept returns even if the packaging is unopened. Pull to one side and push through one testicle.Vixen Creations does not offer a satisfaction guarantee. Place your penis into the opening and gradually release the pressure. Roll the sleeve one third of the way down.Īpply lubricant to the inside of the extender and your penis. This will make it more comfortable for your partner and also reduce the chance of internal slippage of your penis. Once you start to use the extender with a partner, use plenty of lube on the outside. If your penis is not firmly held when using, reduce the amount of lubricant on the inside. Then pull the ring with your left hand to the left and push through that testicle. Take the testicle ring and pull your scrotum through the ring as far as possible where the testicles touch the extender but are not through. Unroll the sleeve to the base of your body. The action will pull your penis into place. This is accomplished by releasing the pinkie, then ring finger, middle finger then pointer. With your other hand, push the head of the penis into the opening and slowly release the pressure on the extender from the bottom up. With one hand squeeze the extender, eliminating the air inside. This will allow you to fine tune the procedure. We recommend you practice putting it on at least once, before trying with a partner. ![]() Too much lubricant will eliminate the friction that helps your penis and the extender to move as one. Use approximately a quarter's diameter size amount of water-based lubricant divided between the inside of the extender and your penis. You will see a gripping ridge designed to help stability. This is best accomplished by rolling the sleeve inside out about one third the way down the shaft. The basic philosophy is to create a vacuum and pull the penis into the extender rather than to push. This instruction guide is the best way, with or without an erection to secure the extender.
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